Monkey Exchange Status

All Systems Operational

PORTAL Operational

OPERATIONS Operational

API Operational

INTEGRATION Operational

WEBHOOKS Operational

NOTIFICATION Operational

REPORT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

Elevated latencies and delays

Resolved - This incident has been resolved.
Oct 20, 19:03 GMT-03:00

Update - We are seeing significant recovery in latency and delays and continue to monitor the situation closely.
Oct 20, 16:17 GMT-03:00

Update - We are observing partial recovery in latency and delays. Our team continues to monitor the situation and take actions to minimize the remaining impact.
Oct 20, 15:37 GMT-03:00

Update - We are continuing to monitor for any further issues.
Oct 20, 12:56 GMT-03:00

Update - We are continuing to monitor for any further issues.
Oct 20, 12:52 GMT-03:00

Monitoring - We are aware of ongoing latency and delays affecting our platform, caused by scaling issues in the AWS us-east-1 region. The issue is on AWS’s side, and our team is actively monitoring their progress toward resolution.
Oct 20, 10:59 GMT-03:00

Identified - We have identified issue with elevated latencies and delays.
Oct 20, 09:13 GMT-03:00

Update - We are continuing to investigate this issue.
Oct 20, 09:02 GMT-03:00

Investigating - We are investigating elevated latencies and delays in multiple services. We will post updates as they are available.
Oct 20, 09:01 GMT-03:00

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.