Monkey Exchange Status

All Systems Operational

PORTAL Operational

OPERATIONS Operational

API Operational

INTEGRATION Operational

WEBHOOKS Operational

NOTIFICATION Operational

REPORT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 17, 2025

No incidents reported today.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

[SUPPLY BANK] We are currently experiencing a performance degradation issue affecting platform.

Resolved - We have experienced an instability in Kubernetes CoreDNS that caused our internal name resolution to fail, and as a consequence, our alerting pipeline was impacted, since alerts rely on webhooks that could not be delivered. As an improvement action, we will deploy CoreDNS as a DaemonSet to ensure resilience and consistent availability across all nodes. We will also add an internal DNS probe within the cluster to monitor DNS-related failures and provide early detection even when CoreDNS is degraded.
Dec 8, 12:27 GMT-03:00

Update - Communication between our services and the workload manager has been restored, and the environment is stable. We continue to monitor the situation and will update this page soon with more information about the incident.
Dec 8, 12:05 GMT-03:00

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 11:59 GMT-03:00

Update - We have identified a communication failure between some of our servers and our workload manager, which affected the application distribution process.
Dec 8, 11:38 GMT-03:00

Identified - The issue has been identified and a fix is being implemented.
Dec 8, 11:22 GMT-03:00

Investigating - We are currently investigating this issue.
Dec 8, 11:07 GMT-03:00

Dec 7, 2025

No incidents reported.

Dec 6, 2025

[SUPPLY BANK] Infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Dec 6, 17:13 GMT-03:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 16:00 GMT-03:00

Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 29, 16:52 GMT-03:00

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.